Frequently Asked Questions

Everything you need to know about your order and our athletic supporters.

How do I determine the correct size for my jockstrap?

Sizing is based on your waist measurement in inches. We recommend checking our detailed size guide on each product page, as fit can vary between athletic supporters and fashion styles.

Is your packaging discreet?

Yes, all orders are shipped in plain, unmarked mailers or boxes. The return address will list 'Shipping Department' to ensure your privacy.

What is your return policy for undergarments?

Due to health and hygiene regulations, we can only accept returns on items that are unworn, unwashed, and in their original unopened packaging. Please contact us within 30 days of delivery to start a return.

How should I care for my jockstraps to ensure they last?

To maintain the elasticity of the waistband and leg straps, we recommend machine washing on a cold, gentle cycle and air drying. Avoid high heat or bleach.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location and selected carrier.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.